Complaints

StudioX News is accountable for everything it publishes. If you believe a story is inaccurate, unfair, or falls short of our Editorial Standards, tell us. This page explains how to file a complaint and what happens next.

Who handles complaints

Every complaint is reviewed by the Editor-in-Chief, Harnaik Singh Rathor, who is responsible for all editorial decisions at StudioX News. You can also email editor@studioxnews.ca with the subject line “Complaint.”

How to file a complaint

Include a link to the story, or its headline and date.
Explain what you believe is wrong and, if you can, what the correct information is.
Give an email address so we can reply. We do not publish your name or contact details.

Complaints in other languages

You may write to us in English, French, Punjabi, Hindi, Urdu or another language. If you write in a language other than English or French, please add a short English summary if you can. If you cannot, tick the box in the form and StudioX News will translate your complaint at no cost to you.

What happens next

You receive a reference number as soon as you submit the form.
We reply within 5 business days with our assessment.
If we find an error, we correct the story as set out in our Correction Policy and record it in our public Corrections Log.
Every complaint is kept on file, whatever the outcome.